Privacy policy

Introduction and Scope

Welcome to Nestasia V Shop, accessible at http://nestasiav.shop/. We are a vertical e-commerce platform designed for women, offering a carefully curated selection of light luxury jewelry, everyday fashion accessories, and mother-and-baby essentials. Our children’s category shines with an extensive range of educational toys and trending IP merchandise, appealing to both parents and kids. This Privacy Policy explains how we, Nestasia V Shop (referred to as “we,” “us,” or “our”), handle your personal data when you engage with our website, mobile applications, or services as a customer or visitor. Our offerings are crafted for adults and are not directed at children. If you are under the age of majority, please share this policy with a parent or guardian.

Nestasia V Shop operates as the data controller responsible for your personal information. Our Data Protection Officer (DPO) oversees compliance with this policy and is available to address any inquiries. For questions or to exercise your data rights, contact our DPO at [email protected].

Updates and Data Accuracy

We may revise this policy periodically to reflect legal requirements or operational changes, notifying you when mandated by law. The latest version will always be posted here. Keeping your personal data current is essential for seamless service. Update your details through your account on our website or by contacting us directly—we’re here to assist.

Types of Personal Data Collected

Personal data refers to information that identifies you as an individual, distinct from anonymized data. We collect, process, and store various categories of your personal data, categorized as follows:

Identity Information: Full name, username, title, birth date, and gender.
Contact Information: Billing and shipping addresses, email address, and phone numbers.
Payment Information: Bank account or payment card details.
Purchase Information: Records of transactions, including payment details and products purchased.
Device Information: Data gathered from your use of our website or apps, such as IP address, login credentials, browser type, operating system, and device settings.
Account Information: Username, password, order history, preferences, and survey feedback.
Interaction Information: Insights into how you navigate our website, apps, or Wi-Fi services.
Marketing Preferences: Choices regarding promotional communications.
Security Footage: Recordings from in-store CCTV systems, if applicable.

Consequences of Not Providing Data

When we’re legally required to collect certain data or need it to fulfill a contract—like delivering your order—and you withhold it, we may be unable to proceed with the transaction. This could result in order cancellation, but we’ll inform you if this occurs.

Data Collection Methods

We gather your personal data through various channels:

Direct Engagement: You provide information when creating an account, placing orders, subscribing to updates, participating in promotions, or contacting us via phone, email, or mail.
Automated Tracking: Our website and apps collect device and interaction data using cookies, logs, and similar tools. Visit our Cookie Notice for details.
Third-Party Sources: We may receive data from analytics firms, payment processors, or delivery partners to enhance our services.

Legal Grounds for Processing

We process your personal data only when permitted by law, under these bases:

Contract Fulfillment: To execute agreements, such as processing your purchase.
Legitimate Interests: To support our business needs—like improving services—unless your rights outweigh these interests.
Legal Compliance: To meet regulatory or statutory obligations.
Consent: When you explicitly agree to specific processing, though we rarely rely on this except for certain marketing activities.

You can revoke marketing consent anytime by contacting us.

Purposes and Legal Bases

Here’s how we use your data and the legal grounds for each:

Account Creation: Uses Identity and Contact Information for contract fulfillment.
Order Processing: Involves Identity, Contact, Payment, Purchase, and Marketing Preferences data for contract fulfillment and debt recovery (legitimate interests).
Customer Management: Utilizes Identity, Contact, Account, and Marketing Preferences data for contract fulfillment, legal compliance, and record-keeping (legitimate interests).
Promotions: Engages Identity, Contact, Account, Interaction, and Marketing Preferences data for contract fulfillment and service improvement (legitimate interests).
System Security: Processes Identity, Contact, and Device Information for business protection (legitimate interests) and legal obligations.
Advertising: Uses Identity, Contact, Account, Interaction, Marketing Preferences, and Device Information to tailor content (legitimate interests).
Analytics: Employs Device and Interaction Information to refine our platform (legitimate interests).
Recommendations: Leverages Identity, Contact, Device, Interaction, Account, and Marketing Preferences data to suggest items (legitimate interests).
Store Safety: Processes Security Footage for security (legitimate interests).

Purpose Consistency

We use your data only for its intended purpose unless further processing aligns with that original intent. Contact us for clarification on compatibility. For unrelated uses, we’ll notify you and justify the legal basis. Processing without your knowledge occurs only when legally required or allowed.

Marketing Communications

You’ll receive marketing updates if you’ve opted in or made a purchase without opting out. To stop these, use the unsubscribe option in emails or contact us directly. We never share your data with third parties for their marketing purposes.

Cookie Management

Our website uses cookies to enhance functionality. You can adjust your browser settings to block cookies, though this may limit site features. See our Cookie Notice for more information.

Data Sharing

We may disclose your data to:

IT and administrative service providers.
Professional consultants like lawyers or accountants.
Regulatory bodies or tax authorities.
Potential business buyers or merger partners, who will adhere to this policy.

Third parties are bound to process your data securely, solely for our specified purposes, and per our directives.

Global Data Transfers

Some service providers operate outside the European Economic Area (EEA). We safeguard these transfers by:

Targeting countries with adequate data protection per the European Commission.
Using EU-approved contracts to mirror European standards.

Data Protection Measures

We implement robust security protocols to prevent unauthorized access, loss, or alteration of your data. Access is restricted to personnel and third parties with a legitimate need, all bound by confidentiality agreements.

Data Retention Period

We retain your data only as long as necessary for its collection purpose, legal compliance, or potential claims. Retention duration depends on data sensitivity, processing goals, and legal mandates. Anonymized data may be kept indefinitely for analysis without further notice.

Your Rights

You have rights under data protection laws, including:

Access to your data.
Correction of inaccuracies.
Deletion (“right to be forgotten”).
Restriction of processing.
Objection to processing.
Data portability.
Consent withdrawal.

To exercise these, contact us at [email protected]. Requests are free unless deemed excessive or repetitive, where a reasonable fee may apply or we may decline. We’ll verify your identity for security and aim to respond within one month, extending if complex, with updates provided.

Contact Details

For privacy inquiries, reach us at:

Email: [email protected]
Phone: +1 (984) 733-6378
Address: 5109 Talton Cir, Raleigh, NC 27612, United States

We’re committed to protecting your privacy while delivering a personalized shopping experience. Thank you for trusting Nestasia V Shop!