Shipping policy

Welcome to Nestasia V Shop

Thank you for choosing to shop with us at http://nestasiav.shop/. We’re delighted to bring you a curated selection of products designed for women, spanning light luxury jewelry, stylish daily wear accessories, and essential mother-and-baby items. Our platform shines especially in the children’s category, offering an extensive range of educational toys and popular intellectual property (IP) merchandise that cater to both fun and learning. The following Shipping Policy outlines the terms and conditions governing how your orders—from delicate necklaces to plush IP-inspired toys—are processed, shipped, and delivered to you. Please take a moment to review these details to ensure a smooth shopping experience.

Order Processing Timeline

Once you place an order with Nestasia V Shop, our team springs into action to prepare it for you. This involves verifying your order details, conducting a thorough quality inspection to ensure items like lightweight luxury earrings or interactive children’s puzzles meet our standards, and carefully packaging everything for dispatch. Typically, orders are transferred to our fulfillment center within 1 to 3 business days from the time of purchase. Business days are defined as Monday through Friday, excluding U.S. federal holidays.

During peak shopping periods—such as seasonal sales featuring trending accessories or new IP toy releases—our order volume may surge, potentially extending processing times by a few additional days. We appreciate your patience during these busy moments. Should there be an unusual delay affecting your shipment, such as a backlog in preparing a batch of baby essentials, we’ll reach out to you directly via email or phone using the contact information you provided at checkout. Our goal is to keep you informed every step of the way.

Shipping Duration

Shipping duration refers to the time it takes for your order to travel from our fulfillment center to your doorstep. We offer two delivery options to suit your needs, whether you’re eagerly awaiting a chic handbag or a set of educational toys for your little one:

  • Standard Shipping: Estimated delivery within 3 to 5 business days. Perfect for those who enjoy planning ahead for their jewelry or parenting needs.
  • Expedited Shipping: Estimated delivery within 1 to 2 business days. Ideal for last-minute gifts or urgent additions to your accessory collection.

Total Estimated Delivery Time
The total estimated delivery time is the sum of the processing time and shipping time:

For Standard Delivery: 4-8 working days (1-3 days for processing + 3-5 days for shipping).
For Expedited Delivery: 2-5 working days (1-3 days for processing + 1-2 days for shipping).
Please note that these are estimated times and may vary due to high order volumes, holidays, or unforeseen circumstances. We will notify you of any significant delays.

Shipping Costs and Destinations

Nestasia V Shop proudly ships to customers in the United States, Canada, Australia, and select international destinations (Rest of the World). Our shipping rates are structured to offer value while accommodating the diverse needs of our female-focused clientele. Here’s how it works:

  • Free Shipping: Available on orders totaling $60.00 or more. This perk is a thank-you to our shoppers indulging in our curated collections—like pairing a luxury bracelet with a trending tote bag or a popular IP plush toy.
  • Standard Shipping: For orders between $0.00 and $59.99, a flat rate of $5.00 applies. Affordable and reliable for smaller purchases, such as a single hair accessory or a baby teether.
  • Expedited Shipping: A flat rate of $10.00, regardless of order size, ensures your items arrive swiftly—great for time-sensitive needs like a dance recital gift or a last-minute jewelry upgrade.

These rates cover the careful handling and delivery of everything from fragile jewelry pieces to sturdy children’s games. Note that shipping costs are calculated at checkout based on your order total and selected method. While we aim for timely arrivals, occasional delays due to weather, carrier issues, or customs processing (for international orders) may occur, and we ask for your understanding in such cases.

Shipment Notification and Tracking

When your order ships—whether it’s a set of lightweight luxury rings or a bundle of mother-and-baby essentials—you’ll receive a Shipment Notification Email. This email includes your unique tracking number(s), allowing you to follow your package’s journey. Tracking typically activates within 24 hours of dispatch, giving you real-time updates as your items move from our fulfillment center in Wellesley, MA, to your address. If you don’t see tracking activity right away, please allow this brief window for the carrier system to sync.

We encourage you to keep an eye on your tracking details, especially for high-value items like our brand-selected jewelry or limited-edition IP merchandise, to anticipate delivery and ensure someone is available to receive it. If you encounter any issues accessing your tracking information, feel free to reach out to us for assistance.

Handling Damaged or Lost Shipments

At Nestasia V Shop, we take pride in packaging your orders—from delicate necklaces to robust educational toys—with care, but we recognize that shipping mishaps can happen beyond our control. Nestasia V Shop is not responsible for items damaged or lost during transit. If your order arrives with damage—say, a cracked jewelry box or a torn baby blanket—please contact the shipping carrier directly to initiate a claim. Similarly, if your package goes missing, the carrier is your first point of contact for resolution.

To support your claim, retain all original packaging materials and the affected items in their received condition. This documentation is crucial for the carrier’s investigation process. While we cannot replace or refund items lost or damaged in transit ourselves, we’re happy to assist with guidance—reach out to us if you need help navigating the claims process.

Contact Information

Have questions about your shipment or need to discuss an order? We’re here to help. You can reach Nestasia V Shop via:

  • Email: [email protected]
  • Phone: +1 (984) 733-6378
  • Business Address: 5109 Talton Cir, Raleigh, NC 27612, United States

Our team is committed to ensuring your shopping experience with us—whether you’re treating yourself to a trending accessory or picking out a thoughtful toy for a child—is as seamless and enjoyable as possible.

Final Notes

This Shipping Policy is designed to reflect our dedication to serving a women-centric audience with premium, trend-focused products across jewelry, accessories, and parenting essentials. Our children’s section, rich with educational toys and popular IP goods, underscores our commitment to quality and variety. We reserve the right to update this policy as needed, with changes posted on this page. Thank you for trusting Nestasia V Shop with your shopping needs—we look forward to delivering style and joy to your doorstep!